tenant
Feel at home
Our tenants enjoy superior, proactive, and trusted services that give you the “at-home” feeling you may have missed earlier. When you sign up with us, we help ensure it’s a perfect match for everyone.'
excellence
Here’s how we achieve excellence
We have a variety of prime rental properties on offer, including apartments, townhouses, and standalone houses. To meet your expectations, we strive to check all your boxes — location, proximity to amenities, access to transport, safety and more.
Our experienced property management team is proactive in conducting routine inspections and providing maintenance assistance. They are always ready to fix minor work orders and handle emergencies, ensuring that your rented home is always in top-quality condition and giving you peace of mind.
Prompt communication has been vital to our successful tenant relationship.
Our use of the latest technology ensures convenience, providing automation for accessing necessary documentation or payment history at your fingertips.
Our exceptional rental services are available in Auckland and Hamilton, so if you are looking for one, five, or more-bedroom houses for rent, OAKS has you covered.
what happens next ?
once you're approved
Tenancy Bond and Initial Rent Payment
Prior to receiving the property keys, tenants are required to submit the full bond, typically equivalent to four weeks' rent and the first week's rent. We ensure this bond is lodged with tenancy services within 23 working days after receiving the full or partial amount. Upon tenancy termination, if the property meets our inspection criteria, we initiate the bond refund process through tenancy services.
Property Condition Report
Upon initiating a rental agreement, we draft a detailed property condition report. This encompasses a checklist, imagery, and videos documenting the property's current state. We urge all tenants to meticulously review this report since it's the benchmark used to determine the property's condition upon the conclusion of the lease.
Tenant's Rent, Bond, and Water Payment Details
- •Bank : ASB Bank
- •Account Name : Oaks Property Management Ltd
- •Trust Bank Account Number : 12-3233-0731756-01
- •Reference Field : Property address
- •Code : Tenant code
Maintenance and Repairs
Should you identify maintenance necessities or require repairs, please notify your property manager immediately!
Scan the QR Code for Immediate Work-Order Assistance
Failure to report maintenance needs may be reflected in your bond refund.
Lost Or Replacement Keys
We will always retain a duplicate key set for your property in case of emergencies. If you need assistance accessing your home, please reach out to your designated property manager. If we need to enter while you are not there, we will give you notice prior.
If, for any reason, you desire a lock change, you must:
- •Obtain the landlord's approval.
- •Cover all associated costs.
- •Provide us with a duplicate set of the new keys.
Remember, upon ending your tenancy, all keys must be returned. Thank you!
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